SHIPPING AND RETURN POLICY

Order Processing Time

Items are shipped out within 2 days of placing your order (subject to availability).

The estimated delivery time for Standard Shipping is 5-10 business days. This means that from the time you place your order, it will take 2 days to process your order (subject to availability) plus the shipping time for your package to arrive at your door.

We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by ZenModernHomeDecor.com only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.

The estimated delivery time for Rush Shipping is 3 business days after your order is processed. (Oversized and extremely heavy items cannot be delivered using Rush Shipping, we apologize for this inconvenience.)

P.O. Box Addresses

We cannot ship to P.O. Boxes or APO addresses at this time. We apologize for any inconvenience this may cause.

If you need to use a mailbox at a location other than your residence, a good alternative is to open a mailbox that is assigned to it a real physical street address. There are mailbox services that offer this solution such as The UPS Store, or any local independent mailbox service in your area.

**Avoid Return Packages!!

In the event a package is returned to our warehouse, due to refusal, not available after 3rd attempt or buyer providing the wrong address, you will be responsible for all shipping charges incurred in addition to a 25% restocking fee.

To help avoid returns, please make sure you have given us your correct address and phone number so you may be contacted if there is a problem delivering your package. Once you have been provided a tracking number, it is a good idea to keep track of your package until it reaches your door.

All sales are final, unless in the rare circumstance that your order arrived at your door damaged, broken, or defective.

Defective or Damaged Items

To obtain an authorization number to return a defective or damaged item for replacement, simply email us within 7 days of receipt. Defective and damaged items are replaced FREE of charge. 

Order Acceptance Policy

Your receipt of an electronic or other form of order confirmation does not signify our guarantee that your order will be filled successfully, nor does it constitute confirmation of our offer to sell. ZenModernHomeDecor.com reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item (due to product availability or other unforeseen causes beyond our control).

ZenModernHomeDecor.com reserves the right to cancel any order due to pricing changes with manufacturers, pricing errors, omissions, mistakes, or for any other reason.

While we make all efforts to satisfy every customer and fill every order successfully, occasionally we make a mistake on our website regarding pricing, in-stock status of a product, or description.

In the rare situation that this happens, we will notify you of the mistake and ask if you would like to cancel the order or proceed with the correct pricing or any other information that changes the nature of the item(s) you ordered.

If your credit card has already been charged for the purchase and your order is canceled, we will immediately issue a credit to your credit card or Paypal account in the amount of the incorrect price.